Can rejected Moniepoint users still receive FG’s N50,000?

Moniepoint users who checked their eligibility for the Federal Government’s ₦50,000 grant but received a rejection message may still be wondering whether they have another chance to get the money.

Some users may also encounter an error when dialling the bank’s designated code, raising questions about whether their applications have failed or if they can try again.

Moniepoint has provided guidance on what the rejection message means, while the Federal Government has explained how beneficiaries are selected under the National Emergency Relief and Stabilisation Intervention (NERSI).

The programme provides ₦50,000 to selected vulnerable Nigerians through approved financial institutions, including Moniepoint, OPay, MoMo PSB, ALAT by Wema and NairaGram.

Why Moniepoint may reject your N50,000 grant request

One message users may encounter after dialling Moniepoint’s grant code is:

“You are not permitted to perform this operation.”

According to Moniepoint’s official support platform, customers who receive this message on their first attempt should wait briefly before trying again.

However, if the same authorisation error appears on the second attempt, the bank says it indicates that the customer is not eligible for the relief programme.

This does not mean Moniepoint personally rejected the customer. The bank only facilitates payments to beneficiaries selected by the Federal Government.

Can rejected Moniepoint users still receive the N50,000?

The Federal Government has explained that beneficiaries are contacted in batches because payments are being made in phases.

Consequently, not receiving a notification immediately does not necessarily mean a person has been permanently excluded.

However, users who are not currently eligible have no guarantee of being selected in subsequent phases.

The government selects beneficiaries using the National Social Register and verified national identity records, with priority given to poor and vulnerable households.

Moniepoint cannot independently add customers to the beneficiaries’ list.

How to check your N50,000 grant eligibility on Moniepoint

Customers who want to confirm their status can follow these steps:

1. Dial `*5573*27#` from the phone number registered with Moniepoint.
2. Select the option to check eligibility.
3. Follow the instructions displayed on the screen.
4. Check the response to see whether you have been selected.

The process does not require an internet connection or smartphone.

Customers who have already received an official selection SMS should use the phone number that received the notification when accessing the grant.

What if your Moniepoint grant code is not working?

Not every failed USSD attempt means a customer has been rejected.

If the code fails to connect, users should check their network signal and try again.

Those who receive the specific message stating that they are not permitted to perform the operation should follow Moniepoint’s guidance by waiting briefly before another attempt.

If the problem persists, they can contact Moniepoint through its official customer support channels.

Users should avoid repeatedly dialling the code in the belief that doing so will improve their chances of selection.

How to increase your chances of getting selected

There is no verified shortcut, special registration code or payment that can guarantee selection for the ₦50,000 grant.

The Federal Ministry of Humanitarian Affairs and Poverty Reduction has made it clear that beneficiaries are selected automatically from official records.

This means opening another Moniepoint account, making additional transactions or paying an agent cannot secure a place on the list.

Customers can ensure their registered phone numbers remain accessible so they do not miss any official notification.

However, this does not influence the government’s selection process.

Can you receive the grant through OPay instead?

Moniepoint is one of five approved payment providers.

Others include OPay, MoMo PSB, ALAT by Wema and NairaGram.

A beneficiary contacted through another approved provider can follow that provider’s official instructions to receive the money.

However, opening an OPay account after being declared ineligible on Moniepoint does not automatically make the person eligible.

The Federal Government determines who receives the grant, while payment providers handle the transfer.

 How to claim and withdraw your N50,000 grant

Customers confirmed as beneficiaries will receive an official SMS explaining how to accept the payment.

They should dial `*5573*27#` using the number that received the notification and follow the prompts to give their consent.

Moniepoint says a confirmation SMS will be sent after successful acceptance. The ₦50,000 may take a few hours to reflect in the beneficiary’s wallet.

Once credited, the funds can be transferred to another bank account or withdrawn through a POS agent.

The grant itself is free, although POS agents may charge their usual withdrawal fees.

Beware of fake Moniepoint grant registration links

The Federal Government has warned Nigerians against individuals promising to influence beneficiary selection.

No legitimate agent can guarantee approval, speed up payment or demand money to release the grant.

Beneficiaries should never disclose their banking PINs, one-time passwords or Bank Verification Numbers to anyone claiming to represent the programme.

Anyone seeking clarification about eligibility or payment delays can contact the official NERSI helpline on **0700-022-2222**.

For Moniepoint customers whose eligibility checks were unsuccessful, the important distinction remains whether they experienced a temporary technical problem or received confirmation that they were not selected.

While payments are being rolled out in phases, only official government selection can qualify a customer for the ₦50,000 support.