Business

Leveraging AI tools for organizational peak performance in Nigeria



If you are a leader in a Nigerian organisation, you have possibly felt the pressure to stay relevant and to succeed. The race for efficiency, the demand for innovation, and the relentless pace of global competition all add pressure to the way and manner in which businesses thrive in Nigeria. Certainly, you have also heard of the buzzword: Artificial Intelligence. But what if I told you that AI is even far more than a trendy tech term? It’s the most powerful lever we have in the world today that helps to achieve true organisational performance in this new era we have found ourselves in – the Tech Revolution.

Data doesn’t lie, as can be seen from recent reports, indicating that over 70 percent of Nigerians are already using generative AI tools, and a staggering 93 percent of businesses are adopting AI technologies. The train has left the station. The question for Nigerian leaders is no longer if you should get on board, but how you can use AI tools to drive your business to its desired destination of peak performance.

“The objective is to automate repetitive operations so that our team may focus on more crea‌tive, strategic, and human-centred work. It is essential to create a robust digital economy in Nigeria.”

The Nigerian reality: A landscape ripe for AI

Let’s be honest. We have particular challenges. Nigeria faces significant obstacles to the deployment of AI, including unstable power, infrastructure limitations, and a shifting legal environment. However, we lose sight of our unique advantages when we only focus on these challenges. Our government is moving ahead with ambitious plans like the Nigerian National AI Strategy, our fintech sector is among the very best in the world, and our teeming populace is very young, dynamic, and tech-savvy.

This is the moment. AI aims to enhance our distinct human spirit rather than replace it. The objective is to automate repetitive operations so that our team may focus on more crea‌tive, strategic, and human-centred work. It is essential to create a robust digital economy in Nigeria.

From manual grind to automated growth

What does this change actually look like in real life? From abstract to actionable, let’s go. Taking the robot out of the human by relieving your team of time-consuming, repetitive duties is frequently the first step in using AI solutions.

Imagine your HR department using solutions like SeamlessHR to automate payroll, or your finance staff no longer drowning in manual invoicing. This dream is not a pipe dream. For example, Cancel.ai reduces turnaround time by more than 50 percent for Nigerian financial institutions involved in processing high transaction volumes. The effect is evident: automation has resulted in considerable time and cost reductions for 75 percent of Nigerian enterprises.

The first step towards productivity driven by AI is this. It’s about changing roles, not losing your job. It’s about increasing the efficiency, effectiveness, productivity and capability of your team.

Data-driven decision-making: The new superpower

The table above highlights a critical shift. The most significant advantage of AI might be its power to turn data from a buried asset into your most strategic counsel. This is where we move from efficiency to excellence.

Across our key sectors, AI in finance/agriculture/healthcare/education is proving its worth:

Finance: Companies like Carbon and CapitalSage use AI for real-time fraud detection and smarter credit scoring, expanding financial inclusion.

Agriculture: Smallholder farmers are using AI for yield prediction, leading to crop improvement of up to 40 percent.

Healthcare: AI models are helping to halve blood delivery times and combat the scourge of counterfeit drugs.

Education: AI-enabled edtech platforms are boosting student test scores by an average of 32 percent.

Case study 1:

AI-powered SaaS solutions are intended to identify and reduce internal hazards in businesses. Across HR, legal, and compliance activities, its platform offers intelligent compliance management, real-time risk detection, and insights into employee engagement. While Risk-HR employs AI to evaluate ethics and integrity in hiring and workforce management, the E-Commander application assists organisations in preventing and managing human hazards at scale. Through early risk identification, organisational integrity protection, and resilience enhancement, these solutions provide immediate return on investment. Kreeno Consortium helps Nigerian companies implement cutting-edge AI risk management solutions that improve security, compliance, and trust. To learn more about this, send an email to [email protected].

Case study 2: GROK as a tool for peak performance

Gro‌k, developed by xAI, is built for peak performance in‌ AI-assisted tasks, offer‌ing re‌al-time d‌ata acc‌ess for up-to-date insights, superior reasoning for complex problem-solving, and reliable high-volume performance even under heavy usage. It personalises responses by adapting to user preferences, bo‌osting efficiency in specialised d‌omains lik‌e creative writing o‌r strategic planning. With multimodal‌ capabilities inc‌luding image analysis, coding, and‍ interdisciplinary tasks, Grok seamlessly supports diverse professional needs. Its chain-of-thought architecture‌ ensures logical, step-by-step solutions, making it especially powerful for STEM and enterprise applications. By combining a‌daptabi‌lity, speed, a‌nd accuracy, Grok empowers use‌rs to optimise workflows, research, and de‌cisi‌on-making. Available to SuperGrok and Premium+ subscribers, Grok positions itself as a top-tier AI tool for developers, researchers, and profession‌als aiming for maximum output quality.

This is the essence of peak performance with AI – making smarter, faster, and more impactful decisions that were previously impossible.

Your roadmap to leveraging AI tools

Feeling inspired but wondering, “How do I start?” The journey to business automation in Nigeria doesn’t have to be daunting. Here’s a simple, phased approach:

1. Diagnose and prioritise: Audit your operations. Where are the biggest bottlenecks? Which tasks are highly repetitive? Start there.

2. Get your data house in order: AI runs on data. Begin by ensuring your data is clean, structured, and secure, with an eye on compliance with the Nigeria Data Protection Act (NDPA).

3. Start with a pilot project: Don’t boil the ocean. Choose one department or a single process for your first AI initiative. A small win builds confidence and provides proof of concept.

4. Invest in your people: The future of work in Nigeria is human-AI collaboration. Partner with training hubs like AI Saturdays Lagos to upskill your team. Encourage a culture of education rather than fear.

5. Pick the correct partners: You don’t need to perform all the work yourself. Work together with reputable AI companies like Zoho or regional experts who are aware of our situation, like Zummit Africa.

Taking responsibility for your steps

We must accept accountability along with this authority. The use of AI responsibly cannot be compromised. This entails:

Being ethical: Make sure your AI systems are impartial, equitable, and subject to human supervision. Preserve privacy by following data privacy regulations and being open and honest with clients about the use of their data.

Emphasising augmentation: Don’t just replace your staff; use AI to elevate them. Make a commitment to redeploying and retraining talent.

The future is now

Artificial intelligence for business in Nigeria is not a distant future; it is the present-day key to unlocking unprecedented growth, innovation, and competitiveness. The tools are here, the talent is emerging, and the success⁠ stories are already being written.

The call to action for every Nigerian leader is clear. Stop viewing AI as a complex IT project. Start seeing it as a strategic par‌tner for achieving peak performance with AI. Let’s automat‌e the mundane, analyse th‌e profound, and empower our people to do what they do best via innovate, connect, and lead. Let’s build a future where Nigerian organisations aren’t just participants‌ in the global economy but front-runners.

Dr. Prisca Ndu who holds four doctorate degrees in Credit Management, Banking and Finance, Leadership and Management and Artificial Intelligence, is a social impact advocate and multi-sector entrepreneur. An alumnus of the University of Ibadan, Lagos Business School, Harvard Business School, London Graduate School, Institute of Management Development, INSEAD and Robert Kennedy College, Switzerland, amongst others. She sits on the Board of several companies including INDECO, KREENO Consortium, BHLA Awards, and many more. She was listed in 2017 among the most influential people of African descent by the United Nations and is passionate about Nation Building.



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