Bolt celebrates customer service week with N1m ride credit, driver rewards across Nigeria
Bolt, ride-hailing platform, is celebrating Customer Service Week with a N1 million ride credit giveaway for riders and an array of rewards for drivers.
Speaking on the initiative, Osi Oguah, general manager Bolt Nigeria said: “At Bolt, we believe our drivers and riders are the real heroes who make what we do possible every single day. This week is about saying thank you to them for their dedication, loyalty, and the positive spirit they bring to our community. ‘Bolt Says Thanks’ is our way of celebrating their everyday efforts and showing that we truly appreciate them.”
Themed “Bolt Says Thanks,” the week-long festivities highlight the company’s gratitude for its vibrant community of drivers and riders across the country. To recognize drivers’ tireless efforts, Bolt is rewarding 300 drivers in 10 Nigerian cities with N5,000 Chicken Republic meal vouchers. In Lagos, 150 drivers will be treated to a special lunch at the Bolt Driver Engagement Centre on Thursday, featuring good food, fun activities, and exciting prizes through a lucky dip and spinning wheel.
Riders are also in for a treat with an interactive activation at Ikeja City Mall (ICM), where they can enjoy games and win impressive prizes. Online, Bolt’s Customer Service Week Bingo game on Instagram gives one lucky rider the chance to win N1 million in ride credit, alongside other giveaways like spa trips, shopping vouchers, and meal vouchers for loyal users.
With this celebration, Bolt continues to strengthen its bond with the people at the heart of its operations, recognising and rewarding both drivers and riders while promoting a culture of appreciation and service excellence across the country.
