AWS down, affects ChatGPT, Snapchat, Amazon, others

Amazon Web Services (AWS) has suffered a major disruption at one of its largest locations, affecting ChatGPT, Snapchat, Reddit, Fortnite and Amazon, among others.

AWS, in its latest updates stated: “increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region.”

The root cause was later identified as issues with DNS resolution of the DynamoDB API endpoint in that region, and the incident rippling into other AWS services.

AWS first posted a notification at 3:11 a.m. ET, stating it was engaged in mitigation and investigation. By about 5:27 a.m. ET announced “significant signs of recovery” though they warned that the backlog of requests to the affected services could mean that it would take time for everything to get back to normal.

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“We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share,” Amazon said.

The cause of the outage hasn’t been confirmed, and it is unclear when regular service will be restored.

“We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share,” Amazon said.

Later at 5:27 a.m. ET, Amazon reported “significant signs of recovery. Most requests should now be succeeding. We continue to work through a backlog of queued requests,” it said.

AWS outages in the US-EAST-1 region had caused wide-spread disruptions in 2020, 2021, and 2023, leading to extended downtime for various sites and applications